Privacy Policy

1. Introduction

Malinow Audio ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website (malinowaudio.com) or purchase our audio plugins.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, name, and password when you create an account
• Payment Information: Processed securely by Stripe; we do not store credit card numbers
• Support Requests: Information you provide when contacting customer support
• Plugin Activation: Device identifiers for license activation (machine fingerprint)

2.2 Information Collected Automatically

• Usage Data: Pages visited, time spent, and interactions with our website
• Device Information: Browser type, operating system, and IP address
• Cookies: See our Cookie Policy section below

3. How We Use Your Information

We use your information to:

• Process your purchases and deliver products
• Manage your account and license activations
• Provide customer support
• Send important updates about your purchases (not marketing)
• Improve our website and products
• Prevent fraud and enforce our terms

4. Data Sharing

We do not sell your personal information. We share data only with:

• Stripe: For payment processing
• Supabase: For secure data storage and authentication
• Vercel: For website hosting and analytics
• Email providers: To send transactional emails

All third-party services are bound by data protection agreements and process data only as necessary to provide their services.

5. Cookies

We use cookies for:

• Essential Cookies: Required for authentication and site functionality
• Analytics Cookies: Help us understand how visitors use our site

You can control cookies through your browser settings. Disabling essential cookies may affect your ability to use certain features.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Purchase records and license information are kept for the duration of your license (perpetual licenses are retained indefinitely for your benefit). You may request deletion of your account at any time.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data (subject to legal retention requirements)
• Export your data in a portable format
• Opt out of marketing communications

To exercise these rights, contact us at privacy@malinowaudio.com

8. International Transfers

Your data may be processed in the United States where our servers are located. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable laws.

9. Security

We implement industry-standard security measures including encryption (TLS/SSL), secure password hashing, and regular security audits. However, no method of transmission over the Internet is 100% secure.

10. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by email or by posting a notice on our website.

12. Contact Us

For privacy-related questions or concerns: