Privacy Policy

Last updated: December 2024

This privacy policy should be reviewed by a legal professional before being considered final. This is an initial draft for website structure purposes.

1. Introduction

Malinow Audio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our products and services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

  • Create an account (name, email address, password)
  • Make a purchase (billing information, payment details via Stripe)
  • Contact our support team
  • Submit a plugin idea
  • Apply for our affiliate program

Automatically Collected Information

When you access our Service, we may automatically collect:

  • Device information (browser type, operating system)
  • IP address
  • Usage data (pages visited, time spent)
  • License activation data (machine identifiers for activation limits)

3. How We Use Your Information

We use the information we collect to:

  • Process transactions and deliver products
  • Manage your account and licenses
  • Provide customer support
  • Send important updates about your purchases
  • Improve our products and services
  • Prevent fraud and enforce our terms
  • Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

  • Payment Processors: Stripe processes payments on our behalf
  • Service Providers: Third-party services that help us operate (hosting, analytics)
  • Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement appropriate security measures to protect your information, including:

  • SSL/TLS encryption for data transmission
  • Secure password hashing
  • Regular security assessments
  • Limited access to personal information

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your session and authentication
  • Remember your preferences
  • Track affiliate referrals
  • Analyze website usage

You can control cookies through your browser settings. Disabling cookies may affect certain features of our Service.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Data portability
  • Withdraw consent

To exercise these rights, please contact us through our Support Center.

8. Data Retention

We retain your personal information for as long as:

  • Your account is active
  • Needed to provide you services
  • Required by law or for legitimate business purposes

License and purchase records are retained indefinitely to allow license recovery.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.

10. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to this transfer.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending an email. Your continued use of the Service after changes indicates acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Contact Page or Support Center