Privacy Policy
Last updated: December 2024
This privacy policy should be reviewed by a legal professional before being considered final. This is an initial draft for website structure purposes.
1. Introduction
Malinow Audio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our products and services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Create an account (name, email address, password)
- Make a purchase (billing information, payment details via Stripe)
- Contact our support team
- Submit a plugin idea
- Apply for our affiliate program
Automatically Collected Information
When you access our Service, we may automatically collect:
- Device information (browser type, operating system)
- IP address
- Usage data (pages visited, time spent)
- License activation data (machine identifiers for activation limits)
3. How We Use Your Information
We use the information we collect to:
- Process transactions and deliver products
- Manage your account and licenses
- Provide customer support
- Send important updates about your purchases
- Improve our products and services
- Prevent fraud and enforce our terms
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Payment Processors: Stripe processes payments on our behalf
- Service Providers: Third-party services that help us operate (hosting, analytics)
- Legal Requirements: When required by law or to protect our rights
5. Data Security
We implement appropriate security measures to protect your information, including:
- SSL/TLS encryption for data transmission
- Secure password hashing
- Regular security assessments
- Limited access to personal information
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.
6. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your session and authentication
- Remember your preferences
- Track affiliate referrals
- Analyze website usage
You can control cookies through your browser settings. Disabling cookies may affect certain features of our Service.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to processing of your information
- Data portability
- Withdraw consent
To exercise these rights, please contact us through our Support Center.
8. Data Retention
We retain your personal information for as long as:
- Your account is active
- Needed to provide you services
- Required by law or for legitimate business purposes
License and purchase records are retained indefinitely to allow license recovery.
9. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.
10. International Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to this transfer.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending an email. Your continued use of the Service after changes indicates acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: