Frequently Asked Questions

Each plugin purchase includes a lifetime license with 3 machine activations. You can use your plugins on up to 3 computers simultaneously. If you need to move an activation, you can deactivate it from one machine and activate on another through your account dashboard.

All Malinow Audio plugins are one-time purchases with lifetime licenses. No subscriptions, no recurring fees. You pay once and own the plugin forever, including all future updates.

We accept all major credit cards (Visa, Mastercard, American Express) and PayPal through our secure Stripe checkout. All transactions are encrypted and PCI-compliant.

Yes, we offer a 14-day money-back guarantee on all plugins. If you're not satisfied with your purchase, contact our support team within 14 days of purchase for a full refund. Please review our Refund Policy for complete details.

License transfers are handled on a case-by-case basis. Contact our support team if you need to transfer a license to another user.

All Malinow Audio plugins are available in VST3 and AU (Audio Unit) formats. VST3 works on both Windows and macOS, while AU is macOS-only. We do not currently support AAX format.

macOS: 10.13 (High Sierra) or later, Intel or Apple Silicon (Universal Binary). Windows: Windows 10 or later, 64-bit only. All platforms: 4GB RAM minimum, any VST3 or AU compatible DAW.

After purchase, download the installer from your account dashboard. Run the installer and follow the prompts. The plugins will be installed to your system's default VST3/AU folders. Restart your DAW and scan for new plugins.

Our plugins work with all major DAWs including Ableton Live, Logic Pro, FL Studio, Pro Tools (via VST3), Cubase, Studio One, Reaper, Bitwig, and any other DAW that supports VST3 or AU formats.

Yes! All Malinow Audio plugins are Universal Binaries, meaning they run natively on both Intel and Apple Silicon Macs without Rosetta emulation.

First, ensure the plugin is installed in the correct location. For VST3: Windows - C:\Program Files\Common Files\VST3, macOS - /Library/Audio/Plug-Ins/VST3. For AU: /Library/Audio/Plug-Ins/Components. Then rescan plugins in your DAW. If issues persist, try restarting your DAW or computer.

Try increasing your audio buffer size in your DAW settings. Ensure you're running the latest version of the plugin and your DAW. If problems persist, contact support with your system specs, DAW version, and a description of the issue.

Download the latest installer from your account dashboard and run it. The installer will update your existing installation while preserving your presets and settings.

Absolutely! You can use as many instances of our plugins as your system can handle across any number of projects. There are no limitations on simultaneous usage.

You can reach our support team through the Contact Support page. We typically respond within 24-48 hours on business days. For faster resolution, include your order number, system specs, DAW version, and detailed description of the issue.

Yes! We offer discounts for students, educators, and volume purchases. Contact us with proof of educational status or your volume requirements for a custom quote.

We love hearing from our users! Visit our Ideas page to submit feature requests and vote on suggestions from other users. We regularly review these submissions when planning new features and products.